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FAQ

ARE SUNDAR ® BAGS AUTHENTIC?

Yes, we are Sundar® Premium Authorized Distributors. All bags have the originality brand label. 

ARE SUNDAR ® BAGS A MEXICAN BRAND?

Yes, They are made by Mexican hands with the highest quality materials.

HOW MANY CATEGORIES OF SUNDAR ® HANDBAGS EXIST?                                                               

The categories are: Básica Shoulder Bag, Básica Top Zipper Shoulder Bag, Rombos Top Zipper Shoulder Bag, Rombos Shoulder Bag, Crossbody Laura, Crossbody, Laptop Bags, María Shoulder / Crossbody Bag, Backpack, Beach Bag and the special editions we launch each season.

HOW DO I KNOW IF MY SUNDAR ® BAG IS AUTHENTIC?

Design and quality are the top premises at Sundar®, that’s why it is important to look for the representative elements of your bag: in the handles you can find the metal plate with our brand logo, there are two inside pockets (one for your cell phone and the other one for coins), the inner swivel eye clip for securing your Sundar® wallet or your keys, the inner brand logo label. In addition,  the high quality of our fabrics allow us to offer everlasting products.

 

HOW DO I CLEAN MY SUNDAR® HANDBAG? 

Every Sundar® Handbag has been made with high quality and easy to wash materials, all you need is water and laundry bar soap.

The handbags made of fabric can be hand washed with water and laundry bar soap, meanwhile the metallic ones can be cleaned only with a wet cloth.

Our recommendation is only to hand wash your bag with water and laundry bar soap. Washing machines or dry cleaning processes could deform and damage the materials of your bag.

You can watch the video that will help you know how to wash your Sundar® Handbag. Click here

WHAT IS THE LEAD TIME AFTER THE PURCHASE?

The delivery time is 3 to 8 business days.

WHAT ARE THE PAYMENT OPTIONS?

In the United States we only accept PayPal.

WHAT ARE THE MEASURE OF THE BAGS?

The measurements and characteristics of each model can be seen in the description of the product.

MAY THE COLOR OF SUNDAR® BAGS VARY?

There may be a slight variation of color between the photos published on our website and the product received, but do not worry because all our bags are made with quality materials and we have strict quality control protocols throughout the manufacturing process.

DO ALL BAGS INCLUDE A PAIR OF HANDLES OR DO I HAVE TO BUY SEPARATELY? 

Yes, every Sundar ® Handbag includes a pair of handles which you will choose among the catalog available at www.sundarstore.com so you can customize your Sundar® Handbag. Also, you can buy additional handles.